Are you really aware of how your club looks to a member or visitor? As members and staff who are entering the club on a daily basis, things look very different to someone who arrives for the first time or on a weekly visit.

This is where I can help you. I can offer your club an assessment and show you how you can improve the club.

I will meet with your representative and based on your requirements, 2 unannounced visits to the club will take place.  A report will be issued with advice and what is working well and what areas have room for improvement.  This is invaluable to clubs who need to understand how the visitor/member journey happens.

Book a complimentary consultation call by clicking here or book a secret shopper experience for your club here